Shipping policy

Due to high demand, delivery times are currently delayed.

Customs and Shipping Liability Policy

At House Of Bakhoor, we are committed to ensuring that your order is processed and shipped in a timely manner. However, once an order has been shipped, it is the responsibility of the carrier and the recipient’s local customs authority.

Customs Duties and Import Regulations

  • The recipient is solely responsible for any customs duties, taxes, or import regulations that may apply upon arrival in their country.

  • We do not have control over international customs processes or any delays or fees that may result from them.

  • We recommend checking with your local customs office for information regarding import regulations and applicable charges before placing your order.

Shipping Liability Disclaimer

  • Once an order has been shipped and a tracking number has been provided, House Of Bakhoor is no longer liable for any issues that may arise during transit, including:

    • Delays caused by the shipping carrier or customs authorities.

    • Loss or damage during transit.

    • Seizure, rejection, or return of the order due to customs restrictions or non-payment of import duties.

Refused or Returned Shipments

  • If a shipment is refused or returned due to customs issues, incorrect shipping information, or refusal to pay import duties, the customer will be responsible for any additional return shipping fees or losses incurred.

Contact

If you have any questions regarding this policy or need help tracking your shipment, please contact us at:
📧 houseofbakhoor@outlook.com
📞 +44 7553223034
🌐 houseofbakhoor.co.uk